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For businesses in Washington, DC

Software with clear access for
Washington, DC.

Separate a public website from the private work an application handles. Define users, records and access before connecting the two experiences.

Detroit-based design and engineering. Remote collaboration around your team.

A useful first decision

Which information belongs on the website, and which tasks need controlled access?

We work with businesses in Washington, DC and the wider Washington–Arlington–Alexandria market from our Detroit base. Start with the task, the people who need the result and the systems already involved. The project can focus on one capability or combine them where the work calls for it.

Your first review should make the next investment easier to judge. A focused scope can include:

  • A public/private content and task map
  • A role and permission outline
  • An approval-flow acceptance checklist

Three connected capabilities

A clear offer.
A working system.

Choose the work that solves the problem. Each service has its own scope, evidence and way to review the result.

01

Custom software

Custom software

Define each application's user roles, records, permissions and task history. Review allowed tasks and denied access in the working version. Keep the public/private boundary visible, with agreed responsibilities for account changes, data handling and operation after handover.

Working software demonstrationInspect a rules-based source lookup with an exact excerpt, a missing-source stop and an out-of-scope refusal. These fixed examples make the application’s decisions visible.

02

Websites and search

Websites and search

Decide what visitors need to understand without signing in, which content may be published and who approves it. Agree which inquiry details belong on the public form and which need a private process. Use that boundary to shape the pages and search structure.

Owned websiteExplore Butler Agency’s service-to-inquiry journey and technical search setup. The walkthrough shows the site you are using and the decisions behind it.

03

AI and workflow automation

AI and workflow automation

Map the approval or request process across those access boundaries. Carry the same permissions into an assistant's sources and actions, and name the reviewer for exceptions. Reading information, updating a record and sending a message each need an explicit scope and decision owner.

Design reference · owned demonstrationThe same deterministic lookup illustrates source handling and human review. A language-model implementation needs its own task-specific evaluation; the demonstration supplies a concrete pattern to discuss.

Collaboration and handover

Review real work.
Know what you own.

We agree a practical review schedule, the working version you will inspect and who on your team approves each decision. Your team supplies authorized access, business rules and content; we bring the design and engineering needed for the agreed result.

The proposal brings deliverables, investment, dependencies, ownership and support together. For a website, review the pages, mobile journey and inquiry connections. For software or automation, check permissions, expected results and failure handling with representative examples before choosing the next step.

Questions before we talk

Can the public website and private portal be one project?

Yes, when their scope is clear. We identify public content, signed-in tasks, access rules, integrations and operating responsibilities, then agree which parts belong in the first project.

Can you improve our existing website or software?

Yes. We start by inspecting what you have, the problem you want to solve and the parts worth keeping. The recommendation can be a repair, a focused integration or a rebuild, with the work and review steps agreed before implementation.

How would we work together remotely?

Butler Agency is based in Detroit. We agree meeting times, review points and the people who can approve the work around your team. Shared working versions and written decisions give your reviewers a concrete way to check progress. Any on-site work would need its own agreement.

Who maintains the system after launch?

The proposal sets out ownership, licensed components, access, documentation and the handover. We can discuss ongoing maintenance or a handover to your team. Hosting, third-party services and support responsibilities are agreed as part of that arrangement.

Your business in Washington, DC

What would make the next project worthwhile?

Tell us about the website, application or workflow you want to improve. Bring the goal and the constraints; we can work through the technical choices together.